Terms & Conditions

Terms & Conditions

  • For the purposes of these terms and conditions, the customer is referred to as “the hirer” or “the client”
  • Parkins Wedding & Events Hire is referred to as “the company”.
  • Your telephone or e-mail booking will be held as provisional for 24 hours.
  • Your booking is only regarded as confirmed upon receipt of cleared funds as deposit.
  • The deposit required for each item is 20% or the minimum of £50 which ever is greater, other than in exceptional circumstances is non-refundable.
  • Exceptional circumstances will be decided by the company, and each case will be judged by the company on its own merits.
  • The balance for your booking must be paid, in full, at least 4 weeks prior to the event unless otherwise discussed.
  • No service will be provided unless cleared funds have been received in full.
  • The company require immediate notification of cancellation of the event.
  • Should cancellation occur within 8 weeks of the event, then 50% of the outstanding balance will be due.
  • Should cancellation occur within 6 weeks of the event 100% of the outstanding balance will be due.
  • The conditions relating to cancellation are subject to the same definition above of exceptional circumstances.
  • Our booth is a no drinking , no smoking booth.
  • The hirer will be responsible for any damage caused to the companies equipment however caused by the hirer, or the hirers guests.
  • It is the responsibility of the hirer to provide the correct information at time of booking, the company accepts no liability for incorrect information.
  • The company will not accept liability for any changes made to the booking unless written confirmation is received no later than 28 days prior to the event date.
  • During the event we reserve the right to close early if people become abusive to us or are not using the booth or any other hired equipment as instructed to the point where it is at risk of damage. This is for the safety of ourselves and other guests.
  • The company reserves the right to amend or alter these terms and conditions at any time and without prior notice.
  • Any compensation for what ever reason will not exceed the hire amount.
  • Children must be accompanied by an adult in the booth unless otherwise agreed.
  • The time slot that is booked with us can not be changed on the day or night of the hire. This includes weddings where the venue or schedule has fallen behind. We are happy to wait and start later, however our finish time will be what was agreed at the time of booking. If extra time is required this is at our discretion and may include an additional charge
  • Due to them being electric all our products can not be placed outside unless on hard flooring and covered marquees, this is to be discussed at time of booking.
  • We reserve the right to use any pictures taken in our booth for marketing purposes.
  • If for any reason any of our products become unavailable due to damage we reserve the right to send an alternative product that may not be identical. If for any reason you are unhappy with this you must tell us upon set up. No refunds can be offered after the event.
  • We would require parking at the venue and also need to know if there will be any difficulty with unloading at the venue entrance etc.
  • If you do need the photo booths to go up stairs then we do need prior notice before booking.
  • LOVE lights must not have drinks placed on top as the are electrical equipment and also can mark them.
  • In order to protect the dance floor, appropriate dance shoes must be worn at all times.
  • No food or drinks of any kind are permitted on the dance floor. These may only be consumed in the seating areas. Any liquid spillages must be mopped up immediately, as they will cause serious damage if absorbed into the floors. Client is responsible for ensuring your DJ on the evening makes regular announcements to prevent such damage.
  • Clients are advised not to tamper with the dance floors or any hire equipment at any time. If for any reason the dance floor or equipment stops performing then the client must contact our office for support. If we find the dance floor has been tampered with then we have the right to remove and the client will be liable for any damaged caused.
  • The Client must be aware that it is there responsibility prior to booking the Dance Floors to ensure the size booked will fit your venue. Once at the venue then we will only lay a floor size big enough to cater the space provided by the venue. If this area is smaller than the floor size you are contracted to then no refund or monies back will be due to the client. Full fee is payable once dance floor arrives at the venue location.
  • All Dance Floors will be collected at 12-2am on the evening of each event please ensure your venue is aware of these times and access is granted. Failure to gain access the Client will be charged £25 per hour thereafter until access for pick up, unless prior agreed.
  • The Client must agree a set up time no later than a week prior to your event. We will ensure the technician is on site at this time unless unforeseen circumstances, we will always contact the venue if for any reason the engineer is running late. Once the engineer is on site the Dance floor must be set up at the times contracted.
  • Under no circumstances should any Client or Venue move or De-Rig any Dance Floors or hire equipment without Company permission. If the Dance floor or equipment is for any given reason and damage is caused then the Client will be responsible as to the Venue/ Persons to repair or fully refund the cost of the Dance floor. All Clients have a responsibility to ensure your venue is aware of our terms.
  • As the floor is electrically controlled there may be times when the circuit is cut this will hinder the lighting control and may cause the Dance floor to stop working. If this incident occurs you must contact our office, you will not be entitled to any monies back however we will endeavor to seek out the problem and restore the floor back to working order.
  • Furniture-Tables, Chairs or any form of furniture is totally forbidden on the dance floors. If your dance floor shorts and LED lighting goes off during your event and we have any evidence of furniture being sited on the dance floor you will be liable for damages.
  • Our engineer will always take photograph evidence of every dance floor once set up in working order. If your dance floor shorts during the event following evidence of fully working order once set up in place you will not be entitled to any form of refund or payment. On investigating the issue for Dance floor shortage if it is evidence any of the above incidents have occurred we the company have the right to charge you a fee to repair any damage.
  • DAMAGE, LOSS OR THEFT The company is not responsible for any damage or injury to persons or property caused by the items hired howsoever caused. All Clients are responsible for the hire of equipment and the welfare of their clients and the guest. The client will be liable to pay for any damage of the dance floor and any financial loss due to theft.
  • The Client will be responsible to inform the venue of their dance floor booking once the dance floor has arrived on site the full fee will become payable. The Company will not be responsible for the décor or flooring in the venue the Client must ensure the venues have agreed to the dance floor being laid upon their venue flooring.
  • It is the responsibility of the Client to inform us if there is any loading restrictions at the venue high steps, steep hills, no lift access. Failure to do so may result in us not being able to access the venue if this occurs full fee will still remain applicable.
  • Clients will be liable to pay for damages to the all items hired if they do not adhere to the above terms and conditions.
  • In the case were the dance floor is required to stay in storage or at a venue over night or longer then it is the responsibility of the client to ensure the dance floor is in a safe secure premises and that the dance floor is fully turned off on the evening of the contracted date. It is the full responsibility of the client for the dance floor whilst at the premises and the client will be fully responsible for the dance floor going missing or and damage that may occur.
  • The company reserves the right to terminate any contract with immediate effect, without any notice, if in the opinion of the company any of the above terms have been breached. The decision of the company with regard to any such breech will be final and not open to challenge.
  • Please note that if we introduce and/or negotiate and you accept engagements from us, then these are the Terms of Business that will apply to our trading together. A copy will also be provided with each booking.

WOULD YOU LIKE TO HIRE?

Contact us at Parkins Wedding and Event Hire if you would like to hire any of our items and we will get back to you.
LIKE US ON FACEBOOK